Returns
Your satisfaction is our priority at Golf4U. If you’re not completely satisfied with your purchase, we’re here to help! Please review the guidelines below to see which return policies apply based on the items purchased.
Pre-Owned Golf Clubs
We offer a 30-day return policy for all pre-owned clubs. If you’re not completely satisfied, you may return your club within 30 days of receipt for a 100% refund in cash or store credit.
Please note that customers are responsible for return shipping costs.
Brand New Golf Clubs
For new clubs, we offer returns within 30 days of receipt for a 100% refund in cash or store credit if the club is in its original, unopened packaging.
- Opened Packaging: If a new club is returned after being removed from its original packaging, a minimum restocking fee of 20% will apply. This restocking fee is based on the club’s condition upon inspection.
- Return Shipping: Customers are responsible for return shipping costs.
Final Sale Items
Items marked as final sale (indicated by prices ending in .95) are not eligible for returns or refunds.
How to Make a Return
To begin your return, please contact our customer service team to receive a return authorization and instructions. We’ll guide you through the return process to ensure it’s quick and easy.
- For returns due to an error on our part (such as an incorrect or defective item), we will provide a prepaid shipping label for your convenience.
- For all other returns, customers are responsible for covering the return shipping and insurance costs. We recommend obtaining a tracking number to ensure your return is processed smoothly.
Additional Details
Golf4U reserves the right to refuse returns or apply a restocking fee if items are not returned in the original condition and packaging.
If you have questions about our return policy or need assistance, please don’t hesitate to reach out to us at contact@golf4u.ca or call 778-877-6703. We’re here to help make your return experience as easy as possible.